The growth of online retail changed how consumers are spending their money. As a result, people are progressively shifting their financial and buying habits to fit a digital and mobile lifestyle. According to stats, the transactional value of mobile payments is projected to cross $12,407.5 billion by the end of 2025. Further projections show that …
The education sector has been witnessing a significant disruption with the rise of online learning. With the help of technology, the online education system has been changing the aspects of teaching and learning and has been providing new possibilities to students and educators. Recent data predict that the online education market will reach $350 billion …
More than ever, companies need to adopt a customer-first approach to their business strategies if they want to stand out from the competition. People want to bond with organisations that deliver a product or service and an experience. If a business wishes to increase their sales, they need to exceed customer expectations and guarantee customer …
Want a Thriving Business? Focus on Chatbot Analytics Chatbots are fantastic tools for optimizing many processes inside a business, such as a customer experience, qualified leads, converting sales, and many others. But do you track these benefits? How do you know if it is impacting your business? A chatbot strategy goes beyond simply implementing and …
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Introduction to FlowXO Help CenterA Help Center is a website where customers can find answers to their questions and solutions to their problems. Designed to resolve many common queries that a brand receives, a Help Center should simplify customers to find the answers they’re looking for.If you are a Flow XO customer, you probably already …
A Sandbox bot is a testing bot used to test your flows in real devices using Flow XO test accounts in the main platforms, such as Facebook, Whatsapp, Telegram, etc. With a Sandbox Bot, you can see how your bot will operate in real desktop and mobile devices whilst configuring flows or even while waiting …
Welcome to Flow XO! Flow XO is a flexible and powerful automation product that allows you to build AI chatbots on various channels, from websites to SMS. Flow XO chatbots help you communicate with your customers, complete tasks, solve pain points and offer an almost endless list of possibilities. With Flow XO, you have access …
Intro Statistics show that at least 1.5 million people sign up to Telegram everyday. With an annual growth rate of 50% and an expectation to reach 1 billion users next year, Telegram is a fast growing platform. This exponential growth explains why so many people are adopting Telegram chatbots in their business strategy. Telegram works …
Intro With so many means of online communications today, such as Messenger, Telegram and WhatsApp, sometimes we forget the value of SMS. SMS has an open rate of 98%, yet 61% of marketers are not using it! SMS chatbots are a game-changer for business and an effective way to provide a conversational experience to customers. …
Introduction Chatbots are a revolution. They improve customer experience and communications for businesses whilst allowing them to scale. With chatbots, companies can provide more sophisticated customer care and even push sales. Today, chatbots are accessible tools and you don’t need to be a tech-savvy company to implement a chatbot in your business strategy. However, you …
