Request a payment
Flow XO for Chat is capable of taking payments part way through a conversation - for example, if it identifies a particular product or service that your customer wants to purchase, It can simply request a payment, specifying the currency and amount to be paid, and a link is automatically created that will take your customer to a secure payment portal to complete the transaction.
Receive a payment
Once a payment has been processed, an integrated action is triggered and your workflow can continue - sending a confirmation email or introductory welcome pack, or releasing a software code - whatever you need it to do.
Payments are processed using the Stripe payment engine, so you don't have to handle any credit card information. When it's time to request or receive a payment, Stripe simply processes the amount and then waits for positive confirmation that the transaction was successful. This ‘stand-off’ approach means you don’t have to worry about PCI compliance at all.
For more information on how payment works, visit our online help guide:Learn More