A Sandbox bot is a testing bot used to test your flows in real devices using Flow XO test accounts in the main platforms, such as Facebook, Whatsapp, Telegram, etc.
With a Sandbox Bot, you can see how your bot will operate in real desktop and mobile devices whilst configuring flows or even while waiting for any accounts to be approved. It also helps to troubleshoot any issues reported by customers and test their fix before making any changes in the primary bot.
It should be noted that the Sandbox bot doesn’t accept real-life customer’s interactions, as it only uses Flow XO’s test accounts.