Save time and money on customer care by investing in a chatbot for Facebook messenger. Flow XO helps businesses build bots designed to reach target groups directly, increase conversions, and handle e-commerce transactions seamlessly. Sign up now and start building your custom Facebook messenger chatbot for free.
How Facebook messenger chatbots work
Facebook is the largest social media platform in the world with over 2.7 billion monthly active users worldwide. Investing in a Facebook messenger chatbot is a great way to generate targeted leads, tap into various markets, and attract endless opportunities for sales.
Chatbots let you create personalised conversations with qualified prospects. You can even incorporate a series of menus or keywords that help guide customers towards the next steps, saving you time and filtering out conversations that don’t lead to conversions.
You only need one bot which will operate on any platform that accommodates Facebook messenger. Bots learn and adapt to incoming data, so train your bot by supplying it with questions and responses.
Since messenger bots rely on Application Programming Interfaces (APIs), they can be set up quickly.
Why invest in a Facebook messenger chatbot
Our chatbot software for messenger allows users to easily interact with your brand and get the answers they need. Below are the ways in which your business can benefit from chatbot technology.
Save Time
AI-powered chatbots for Facebook messenger can be programmed to answer repetitive questions quickly and forward the request to human customer service representatives when more complex actions are required. This leaves your staff with more time for value-adding projects.
Accelerate revenue growth
Businesses can use chatbots to convert lukewarm leads and followers into paying customers. Meet prospects where they are by personalising conversations, offering discounts and vouchers, or recommending products that fit their needs.
Provide 24/7 customer support
Today’s consumers expect 24/7 availability. Chatbots can run 24 hours a day, seven days a week including holidays. Unlike humans, they don’t experience fatigue and can maintain high levels of productivity.