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How chatbots can help lead generation

Lead generation is a particularly important issue that all business should keep in mind. Without effective lead generation methods, the influx of new potential customers can start to slow and taper off, which affects cash flow and the health of your business.

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What’s the difference between live chat and a chatbot?

Providing great customer service is important to any business. However, how you provide that service can vary depending on things like how many customers you interact with, or how many staff members you have.

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Flow XO for Chat Showcase: Edsby

Chatbot for K-12 Learning Management Software

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What industries are using chatbots today?

Chatbots are becoming a common part of many businesses’ customer service strategies, with research showing that 80% of companies will want them by 2020. So what sectors are using the technology?

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How can a chatbot improve your customer service?

The level of service you provide for a customer should always be impeccable, from face-to-face interactions to responding to emails.

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What is a chatbot and why do you need one?

Your customers need to be able to interact with your business. Whether that is face to face with staff, on social media or through your website.

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Using a chatbot could benefit your business in the long run

While it might be a bad habit to have, many shoppers today simply have no more patience and demand results instantaneously. For businesses, this means that there’s literally no time to waste when it comes to answering questions from potential customers.

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Using messaging bots for customer service

As organisations continue to automate their sales and customer service functions in order to reduce costs without damaging the customer experience, chatbots, and other intuitive software programs are becoming more popular.

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