Industries that are Winning with Chatbots

Industries that are Winning with Chatbots Chatbots are here to change the game. They are driving organisational success, improving the customer-company connection, and helping businesses achieve new levels of growth. This is because bots are capable of quickly adapting to user needs. They provide enhanced and personalised communication, facilitating the engagement between customers and companies. …

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Chatbot and Email Marketing: The Integration You Didn’t Know You Needed

Since the advance of digital, there are many opportunities for marketers and business owners to promote their business and nurture their relationships with customers. Yet, all these new channels should not underestimate our traditional online means of communication: email.  It turns out that email marketing is still one of the most effective digital marketing strategies …

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Business Automation & Chatbots

Today, implementing business automation is a must for organisations to thrive in the digital age. In the long term, manual processes can cause organisations a number of delays and errors, which costs resources.  That is why companies that adopt automation are more agile. Automating business processes can streamline operations and optimise time whilst reducing job …

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Chatbots and Predictive Analytics: The Combination You Need to Know

Data has never been so crucial for businesses. Not only does it allow organisations to know more about their customers, data now enables them to predict what comes next. The ability to forecast using data is called predictive analytics, and it can benefit many sides of an organisation. So let’s discuss how organisations can leverage …

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How does engageSPARK use Flow XO to create miniapps that expand the functionality of their own platform?

Who’s the client? engageSPARK’s CEO describes the company as the Survey Monkey for reaching people who are not on the internet. This firm helps nonprofit organizations, non-governmental organizations (NGOs), and universities collect data in the hard-to-reach emerging markets where messenger penetration is scarce. To achieve that, they use phone calls, SMS, WhatsApp, and Airtime Top-Ups …

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