Building the Perfect Chatbot

Introduction Chatbots are a revolution. They improve customer experience and communications for businesses whilst allowing them to scale. With chatbots, companies can provide more sophisticated customer care and even push sales.  Today, chatbots are accessible tools and you don’t need to be a tech-savvy company to implement a chatbot in your business strategy. However, you …

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2021 Facebook Messenger: What is Changing and What You Need to Know

Intro If you use your chatbot in Facebook Messenger, you need to make sure your bot complies with the Facebook Messenger policies to avoid issues with your Facebook page. On December 16th 2020, Facebook announced a series of limitations for chatbots on its Messenger app. These changes would affect bots based or on clients or …

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