March 2021 Product Update

March 2021 Product Update   Welcome to the first Flow XO Feature Update of 2021! This month we come packed with new features, including: New Channel Specific Messaging Tools for Telegram, Messenger and Web bots, providing code-free, user friendly access to the most popular features of these powerful messaging channels. You can now do things …

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How to Create a Bot for Telegram – Short and Simple Guide for Beginners

According to Acquire, 1.4 billion people use messaging apps and are willing to converse with bots. More studies have it that bots can reduce customer support costs by up to 30%. There’s no doubt that chatbots have become an integral part of today’s customer service, marketing, and Lead generation. Many businesses embrace this new technology …

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What’s the difference between live chat and a chatbot?

Providing great customer service is important to any business. However, how you provide that service can vary depending on things like how many customers you interact with, or how many staff members you have. Chatbots are a particularly useful tool to let a business work more efficiently and effectively. But how are chatbots different to …

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Flow XO for Chat Showcase: Edsby – Chatbot for K-12 Learning Management Software

Edsby is the most comprehensive learning and analytics platform available for K-12, engaging students, parents and teachers on all of their devices. It enables personalised learning experiences and offers new ways to measure and improve educational effectiveness. This video shows Edsby’s web-based customer support chatbot in action. It is used as a first-line customer support tool, …

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