Archives: Features

Provide light-hearted entertainment

Chatbots don’t have to be serious – it’s good fun to introduce some workflows that are purely for entertainment. For example, why not tell a joke, provide funny tips or light-hearted commentary on the latest news?

Provide a virtual welcome mat to your business

Chatbots are the perfect way to welcome new visitors to your website, by providing a friendly greeting on their arrival, guiding them through the site and helping them find the information that they need.

Answer simple questions

By looking for exact phrases or keywords in a conversation, your chatbot can provide answers to common questions that you might receive. That way, your visitors don’t have to search through web content.

Gather information

Flow XO for Chat is our feature-rich chatbot platform that allows anyone to create code-free online chatbots (bots) quickly and easily.

Live Chat

Chatbots are excellent for initial interaction with your customers – capturing data, providing basic information and answering questions. But sometimes, we need to talk to a human – that’s why Flow XO for Chat allows any chatbot to hand over the complete conversation to a human agent.

Pre-filter leads

With a Flow XO chatbot, you can let your bot clarify and pre-filter customer data while they are on your site, meaning the quality of leads coming in will be much higher. Plus, your bot is available to engage with customers 24 hours per day.