How to create your first chatbot

Select your chatbot platform
1

Select your chatbot platform

The very first step is to decide which platform (or platforms) you want to use. Flow XO supports the creation of chatbots on Facebook Messenger, Slack, Telegram, Twilio SMS or as a stand-alone messenger that you can embed on your webpage. You can connect to a single platform or have your chatbot work across multiple platforms.

2

Connect your account

Next, you will need to connect Flow XO to your chosen platforms, which is extremely simple. Our interface will guide you through the process of authenticating - a process that you only need to complete the first time you make a connection.

Connect your account
Start building your workflows
3

Start building your workflows

Workflows are the intelligence behind a chatbot, allowing it to interact with your customers.
Once your platform is connected, you can then create as many workflows as you like. Typically a workflow will listen for a set of keywords as a trigger (for example 'help') and then respond with a series of actions.

Learn all about Flow XO for Workflow